Shipping Information

Domestic Postage

I use Smart Send or Sendle for the majority of my domestic shipping. Occasionally Australia Post will work out cheaper for those of you in areas Smart Send & Sendle classes as “remote”. In those cases I can send via Australia Post, however for larger/bulkier orders Smart Send & Sendle is still the better option than the flatrate Australia Post satchels. Keep in mind that if your order is bulky I won’t be able to put a box inside those satchels so protecting your items will be a lot harder.

Note: In some cases your order will simply be too large for the Auspost satchels or will contain too many cookie cutter bath bombs to protect adequately, in those cases the orders will be sent with Sendle regardless of what option is chosen. If the shipping costs are much higher with Smart Send & Sendle, I will contact you and let you know.

Pickup Option:
 The “Pickup” option is only available for people in my area who have arranged pickup prior to placing their order. A special coupon code is required in order to enable free shipping for this option. Please don’t pick this option unless you know me and have discussed it with me first.

International Postage

While I do accept orders from international customers, please be aware that these will have a longer processing time.

I use Australia Post for all my international orders as they are currently the cheapest option. Shipping price depends on where you are located. I know that some locations are expensive but unfortunately I can’t do anything about that.

In the event that shipping is miscalculated by the website, I will contact you and let you know. Any excess charges will be refunded once the order has been weighed and processed. If your order costs more to post than the website has calculated, I will contact you beforehand to let you know the extra charges so you can let me know whether you wish to proceed.

Economy International: This australia post option is the cheapest, however there is a max weight limit of 2kg after which you must use standard. It does not include tracking. The rates start at 500g and prices double with every added 500g of weight. The weight includes all boxes and protective packaging.
Standard International: This australia post option includes tracking and is for heavier parcels all the way up to 20kg. This is a little more expensive than the economy shipping. If your order is over 2kg in weight, it must be sent by Standard post.

Processing Time

Please note that while I do my best to get all orders out within 2 business days, on the odd occasion orders can take up to 5 days to process.