I use Couriers or Australia Post for the majority of my domestic shipping.
I will try to use the option you select, however if it’s unsuitable for your order I will use whichever option will get your order to you safely.
Australia Post is the cheapest option for those of you classed as remote by couriers. Unfortunately bulkier orders won’t fit in the Australia Post satchels so in those cases I will only be able to send by Courier. If the price varies greatly, I will contact you before shipping.
The “Pickup” option is only available for people in my area who have arranged pickup prior to placing their order. If you select this option without having spoken to me first, your order will be cancelled.
While I do accept orders from international customers, please be aware that these will have a longer processing time.
I use Australia Post for all my international orders as they are currently the cheapest option. Shipping price depends on where you are located. I know that some locations are expensive but unfortunately I can’t do anything about that.
In the event that shipping is miscalculated by the website, I will contact you and let you know. Any excess charges will be refunded once the order has been weighed and processed. If your order costs more to post than the website has calculated, I will contact you beforehand to let you know the extra charges so you can let me know whether you wish to proceed.
Economy International: This australia post option is the cheapest, however there is a max weight limit of 2kg after which you must use standard. It does not include tracking. The rates start at 500g and prices double with every added 500g of weight. The weight includes all boxes and protective packaging.
Standard International: This australia post option includes tracking and is for heavier parcels all the way up to 20kg. This is a little more expensive than the economy shipping. If your order is over 2kg in weight, it must be sent by Standard post.
Please note that while I do my best to get all orders out within 2 business days, on the odd occasion orders can take up to 5 days to process.
If the your order is unclaimed after delivery has been attempted and is returned to me, I will contact you to let you know. These orders can be refunded less the shipping cost or I can post them out again at your cost. The reason for this is that when they are returned to me I have to pay the return postage cost when I pick the unclaimed package up at the post office.